RIDOJI  is Committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile applications, or interact with our services. By accessing or using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information that you voluntarily provide to us and information that is automatically collected when you use our Services.

a) Information You Provide to Us

This may include, but is not limited to:

• Contact Information: Name, email address, phone number, and mailing address.

• Financial Information: Details required for vehicle purchases, investment plans, franchise onboarding, or payment processing (such as bank details or UPI IDs).

• Identity Verification Information: Government-issued ID, proof of address, or other documents required for verification, compliance, and security purposes.

• Franchise & Business Information: Business name, registration details, financial information, and contact details of authorized personnel.

• Communications Data: Information you provide when contacting us via forms, email, phone, or customer support channels.

• Marketing Preferences: Your choices regarding promotional communications.

b) Information Collected Automatically

When you visit our website, we may automatically collect:

• Device & Usage Information: IP address, browser type, operating system, device identifiers, pages visited, time spent, and interaction data.

• Cookies & Tracking Technologies: Cookies, pixels, and similar tools used to enhance user experience, analyze traffic, and improve marketing effectiveness.

2. How We Use Your Information

We use your information for the following purposes:

• Service Delivery: To process vehicle purchases, manage investment and franchise plans, and facilitate EV rentals.

• Communication: To send service updates, confirmations, promotional messages, and important notifications.

• Customer Support: To respond to queries, requests, and complaints efficiently.

• Business Operations: To analyze trends, improve website functionality, and enhance our services.

• Security & Compliance: To prevent fraud, verify identities, and comply with applicable laws and regulations.

• Personalization: To tailor content, offers, and recommendations based on user preferences.

3. How We Share Your Information

We do not sell or rent your personal data. We may share your information only in the following circumstances:

• Service Providers: Trusted third parties who assist us with payment processing, hosting, analytics, marketing, or customer support, under strict confidentiality obligations.

• Business & Financial Partners: To facilitate financing, leasing, or other services you request.

• Affiliates: For internal business operations and service improvement.

• Legal & Regulatory Requirements: When required by law, court orders, or to protect the rights, safety, and property of RIDOJI or others.

• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the new entity.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no digital platform can guarantee absolute security.

5. Your Rights and Choices

You may have the following rights regarding your personal information:

• Access: Request a copy of the data we hold about you.

• Correction: Request correction of inaccurate or incomplete information.

• Deletion: Request deletion of your personal data, subject to legal and operational requirements.

• Marketing Opt-Out: Unsubscribe from promotional communications at any time.

To exercise these rights, please contact us using the details below.

6. Third-Party Websites

Our Services may contain links to third-party websites. RIDOJI is not responsible for the privacy practices or content of such external websites. We encourage you to review their privacy policies before providing any information.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last Updated” date. Continued use of our Services after changes indicates acceptance of the updated policy.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: Contact@ridoji.com
Website: www.ridoji.com